FAQ
About Our Products
Shipping & Returns
Shipping is optimized for the United States and Canada. We ship to a select number of international locations, you can validate if shipping is available to your address at checkout.
Shipping is free for all orders over $70 USD or $100 CAD before tax.
For orders under the free shipping threshold, shipping is $6.99 within the USA or $7.99 within Canada. Expedited shipping is available.
All orders ship within 1-3 business days. You will receive a tracking number and confirmation once shipped.
We accept returns for any unopened and unused products within 30 days of delivery.
You can read our full return policy here.
About Natural Deodorants
Some people notice odor control right away, but others may need 1–4 weeks as their body adjusts from using aluminum antiperspirants to a natural deodorant routine. It is common for an adjustment to occur even between natural deodorant brands, as many brands have widely different formulas and active ingredients. For best results, we recommend the Getting Started Bundle.
Yes. The underarms are sensitive parts of our body with variations in pH levels, friction, and bacteria build up. For some people, baking soda or essential oils can irritate sensitive skin. If irritation occurs, discontinue use until it clears. Look for Sensitive Skin formulas. Nala has an Unscented, Sensitive Skin natural deodorant without added essential oils or baking soda.
Natural deodorant is a body odor control product made with plant-based or mineral ingredients instead of synthetic chemicals and aluminum. It works by neutralizing odor-causing bacteria and absorbing moisture with ingredients like arrowroot powder or magnesium, rather than blocking sweat glands like a traditional antiperspirant.
No. Natural deodorants do not block sweat glands. Sweating is a natural body process that helps regulate temperature. Instead, natural deodorants focus on odor control and moisture absorption without preventing perspiration.
Natural deodorants can be effective for many people, especially for controlling underarm odor. Performance can vary by formula and individual body chemistry. Some people notice a transition period when switching from antiperspirants before their body adjusts. We recommend starting with the Discovery Kit to find a formula & scent that works best for your unique needs.
When you switch from an antiperspirant (which blocks sweat) to natural deodorant, your pores open up and allow you to sweat normally again. This can cause a temporary increase in sweat and odor while your skin rebalances its microbiome. On average this adjustment period takes 4 weeks, though it varies from individual to individual.
At Nala, we use high grade ingredients chosen for their functionality and performance.
- Botanical powders (arrowroot powder, tapioca powder) - to absorb moisture
- Antimicrobial botanicals and essential oils (tea tree, lavender, rosemary) - kill bacteria, neutralize odor, leave you smelling good
- Oils and butters (Camellia seed oil, shea butter) - Leaves the delicate underarm skin feeling nourished and soft
- Minerals like magnesium hydroxide -neutralize bacteria and absorb moisture without aluminum salts.
- Baking Soda (found in our extra strength formulas and a low dosage in our Peppermint-Charcoal formula) - Very effective at neutralizing body odor
Most natural deodorants use powders and oils that typically don’t leave yellow sweat stains the way some aluminum antiperspirants can. However, heavy application can lead to product transfer onto clothing. For best practices, stick to 2-3 swipes at a time and apply on clean, dry armpits. Allow to dry before getting dressed.
Subscriptions
Nala’s Subscribe & Save program is our subscription program to sign up for regular deliveries of your favorite Nala products so you never run out. You save 10% on every order and have full control over which products and how often your delivery arrives.
You can choose your delivery frequency: options include every 1, 3, or 6 months. so your products arrive when you need them.
You can skip deliveries when you don't need them and even choose your next delivery date.
To cancel your active subscription go to "Subscribe & Save" > "Login" > "Manage my Subscription". You can also skip or choose your next delivery date.